Job Description

Role Details:

We are seeking a detail-oriented and proactive Business Analyst cum Tester to support digital transformation initiatives in the life insurance domain. The role involves requirement gathering, user story creation, and end-to-end manual testing, along with strong exposure to API testing and microservices-based architectures.

The ideal candidate will act as a bridge between business and technology teams, ensuring accurate requirement translation and high-quality delivery.

Employment Type: Full Time

Role Summary:

1. Business Analysis

• Collaborate with stakeholders (Business, Operations, Product, Compliance) to gather and document requirements
• Create clear and structured user stories with acceptance criteria
• Translate business requirements into functional specifications and workflows
• Participate in requirement walkthroughs, grooming sessions, and sprint planning
• Ensure alignment with regulatory guidelines (IRDAI) and internal processes where applicable
• Managing user story movement / tracking in JIRA
• Publishing periodic updates on the status of the Sprint/ Epics/ User stories/ Bugs etc.

2. Testing & Quality Assurance

• Design and execute manual test cases and test scenarios
• Perform functional, regression, UAT, and integration testing
• Identify, log, and track defects to closure using defect management tools/ JIRA
• Validate end-to-end customer journeys (policy issuance, servicing, claims, etc.)
• Ensure quality and completeness of deliverables before release and doing post prod monitoring

3. API & Microservices Testing

• Understand system architecture involving microservices and distributed systems
• Perform API testing using tools such as Postman
• Validate request-response structures, status codes, payloads, and error handling
• Work closely with development teams to troubleshoot API-level issues
• Participate in integration testing across services

4. Stakeholder Coordination

• Act as a bridge between business teams and technology teams
• Support UAT cycles and obtain business sign-offs
• Provide periodic updates on progress, risks, and issues

Qualifications & Competencies:

• 3-4 years of experience in Life Insurance domain shall be preferred
• Policy lifecycle (issuance, servicing, claims)
• Customer service journeys
• Regulatory awareness (IRDAI guidelines - good to have)
• Strong experience in user story creation (Agile framework)
• Hands-on experience in manual testing and defect management
• Working knowledge of API testing tools (Postman etc.)
• Understanding of microservices architecture and integration flows
• Familiarity with Agile / Scrum methodology

Tools & Technologies (Preferred)

• JIRA
• Postman (API testing)
• Confluence / Documentation tools
• Visio (Diagram/ Workflow creation)
• Excel / Powerpoint

More Info

Education