Client Service Analyst, Analyst
Deutsche Bank
- Posted On: 2026-04-04 13:42:45
- Openings: 10
- Applicants: 0
Job Description
What we ll offer you
As part of our flexible scheme, here are just some of the benefits that you ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
- Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
- Ensure proper display of all Regulatory Circulars in the Area
- Accurate processing of all account opening forms MF applications
- Voucher Management, Rules of Custodianship , Key Management guidelines, are followed without any deviation
- Exception handling / deferral tracking and monitoring
- Suspicious transactions, large cash txns, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
- Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
- Ensure proper tracking, responses and closures of all Customer Complaints within the committed TATs.
- Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
- Ensuring proper controls and access is maintained to the Cash / Locker Area at all times. Any suspicious transaction must immediate! be reported to the supervising officer
Your skills and experience
Knowledge on FEMA/Foreign exchange and trade operations will be preferred
- Client service excellence
- Experience in overall branch operations for 10 years
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Client Service Analyst
Excel
client servicing
Senior Analyst
branch operations
HTML
Customer Service
Training and Development
Contact Details
Deutsche Bank
+91 987654567
deutsche.bank@db.com
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