Job Description

Description:

We are seeking a highly motivated and professional Front Office Executive (Receptionist) to join our esteemed team in kauvery Hospital . The ideal candidate will serve as the first point of contact for patients, visitors, and staff, embodying the values of compassion, efficiency, and professionalism. The Front Office Executive will be responsible for efficiently managing the front desk operations, ensuring that all visitors are welcomed warmly and directed appropriately. This role requires excellent communication skills, a high level of organization, and the ability to manage multiple tasks simultaneously. The successful candidate will also play a crucial part in maintaining patient satisfaction by addressing inquiries promptly and effectively. Our facility prides itself on providing exceptional healthcare services, and as the Front Office Executive, you will be instrumental in creating a positive first impression and fostering a welcoming environment. If you are passionate about contributing to the healthcare sector and have the requisite skills and experience, we encourage you to apply and become part of our dedicated team that prioritizes patient care and service excellence.

Responsibilities:

• Greet and assist patients and visitors in a friendly and professional manner.
• Answer incoming calls and respond to inquiries or direct them to appropriate personnel.
• Manage appointment scheduling and maintain accurate patient records.
• Ensure that the reception area is clean, organized, and welcoming at all times.
• Collect and verify patient information and insurance details prior to their appointments.
• Coordinate with medical staff to streamline patient flow and reduce waiting times.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.

Requirements:

• Graduation (UG) or equivalent; further education in healthcare administration is a plus.
• Proven experience in a front office or receptionist role, preferably in the healthcare sector.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Proficiency in using office software and equipment, including scheduling systems.
• Ability to maintain a professional demeanor in a fast-paced environment.
• Empathetic nature with a patient-oriented approach.

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