Customer Service Associate

Datamatics Business Solutions
  • Posted On: 2025-12-27 21:08:30
  • Openings: 10
  • Applicants: 0
Job Description
Job Responsibilities

To answer customers calls and solve customer queries/ complaints or grievances.
To provide all necessary information asked by the customers.
Maintain quality standard and ensure adherence to the quality parameters & ensure customer satisfaction.
Identifies the need to escalate specific issues and follow through where necessary.
Presents detailed information and responds to questions from Managers, clients, and Customers.

Person specification (competencies)
  • Graduate/Undergraduate with minimum 0-1 year of experience into any BPO calling process.
  • Good communication skills, both verbal and written.
  • Hands on Computers and other internet applications.
  • Detail oriented with strong organizational skills & ability to multi-task.
More Info
Full Time
o
Not Disclosed
English
Not Disclosed
Education
Any Graduate
Not Disclosed
Required Skills
Bpo PDF Customer satisfaction internet applications Customer Service Associate Application Customer Service Internet

Contact Details
Datamatics Business Solutions
+91 987654567
investorsqry@datamaticsbpm.com
  • ExperienceFresher
  • Salary Above 10 LAKHS ANNUALLY
  • Location for Hiring Hyderabad
  • Apply Now
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