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Zensar

End-to-end implementation experience (i.e. Requirements to Deployment) for salesforce service cloud, FSL
Ability to independently drive Discovery / Design Workshops Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
Manage various salesforce projects, including gathering information, planning, and executing projects.
Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
Works with the design team to ensure that the most significant business operations are addressed.
Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.
Familiarity with the backlog grooming process, attributes, review, and approval process.
Plan and monitor scope by ensuring that needs are within the SOW s scope and communicating any variances for inclusion in the change control process.
NICE TO HAVE SKILLS:

Preferred: Candidates with relevant Salesforce Certifications or other Certifications such as IIBA / CSM / CSPO / Prince2 / PMP
Familiarity with Azure devops(or equivalent tool)
Excellent problem-solving skills and attention to detail
Strong written and verbal communication, project management, and collaboration skills
Experience in working with an Agile Delivery mechanism/mode