Virtual Relationship Manager
Kotak Life Insurance
- Posted: 5 months ago
- Openings: 10
- Applicants: 0
Job Description
Greetings from Kotak Life Insurance!!
We are Currently hiring For a Unit Manager in VRM Channel (Virtual Relationship Manager)
Location: Thane
Key Responsibilities
• Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations.
• Drive insurance sales with assigned customers mapped to the VRM.
• Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance.
• Ensure high-quality communication while meeting productivity and service benchmarks.
• Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues.
• Adhere to information security protocols and quality process standards. Stay updated and comply with any process-related updates or changes
• Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance Job Requirements:
• Minimum educational qualification: Graduate
• Employment gaps exceeding one month are not acceptable
• A minimum of one year of tenure in the current organization is mandatory.
• Strong conversational and English communication skills are essential
Interested candidates drop your resume at -
kli.jasmine-priya@Kotak.com
What's app- 9653208202
Thanks and Regards,
Jasmine Priya..
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