Virtual Relationship Manager || Kotak Life Insurance

Kotak Life Insurance

Posted: 5 months ago
Openings: 10
Applicants: 0

Job Description

Interested candidates drop your resume at -

kli.tanaya-shelar@Kotak.com or 8767179019

Greetings from Kotak Life Insurance!!

We are Currently hiring For a Unit Manager in VRM Channel (Virtual Relationship Manager)

Location: Thane , Bangalore , Hyderabad

Key Responsibilities

• Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations.

Drive insurance sales with assigned customers mapped to the VRM.
Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance.
Ensure high-quality communication while meeting productivity and service benchmarks.

• Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues.

• Adhere to information security protocols and quality process standards. Stay updated and comply with any process-related updates or changes

Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance Job Requirements:
Minimum educational qualification: Graduate

• Employment gaps exceeding one month are not acceptable