Third Party Collections Professional – US Process (International BPO)
Apex One
- Posted: 2 weeks ago
- Openings: 10
- Applicants: 0
Job Description
Job Summary:
We are looking for a results-driven Third Party Collections Executive to manage outbound collection calls for US-based clients.
The role involves negotiating payment arrangements, ensuring compliance with collection regulations, and achieving recovery targets while maintaining a professional approach.
Key Responsibilities:- Handle outbound collection calls to US customers for overdue accounts
- Negotiate payment plans and ensure timely recovery of dues
- Follow up on delinquent accounts and maintain regular communication
- Adhere to compliance standards (FDCPA guidelines and company policies)
- Update customer records and payment status in CRM systems
- Resolve customer queries and disputes professionally
- Meet monthly collection targets and performance metrics
- Escalate complex cases to supervisors when required
More Info
Education
Any Graduate
Not Disclosed
Required Skills
outbound collection calls
outbound collection
Calling
FDCPA
Crm Systems
US Process
Third party
International
Contact Details
Apex One
+91 987654567
support@onexplayerstore.com
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