Tele Collection Jr Operator

Home Credit

Posted: 1 month ago
Openings: 10
Applicants: 0

Job Description

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time,
Providing payment options as per the process and follow up till the time the due installment is received.
Handle inbound and outbound calls to collect payments from customers.
Resolve customer complaints and issues professionally.
Meet daily collection targets and maintain accurate records of collections. Collaborate with other teams to ensure seamless operations.
Provide exceptional customer service and build strong relationships with clients.
Identify and escalate potential issues to senior management when necessary.

Disclaimer:

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.