Tele Collection Executive
Integro Finserv
- Posted: 4 months ago
- Openings: 10
- Applicants: 0
Job Description
Job Opening: Tele-Collection Executive
Company: Integro Finserv Pvt. Ltd.
Location: Juinagar, Navi Mumbai
About the Role
We are seeking motivated and goal-oriented Tele-Collection
Executives to join our dynamic team. This role involves engaging with customers over the phone to manage collections, resolve queries, and ensure timely payments.
Requirment :
- Qualification : HSC / Graduate
- Age : Upto 32 Years
- Experience : Minimum 1 year in relevant field
- CTC as per Industry standards + Performance based incentive.
Responsibilities:
- Contact customers who have defaulted on their loans and negotiate payment arrangements
- Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment
- Maintain accurate and up-to-date records of all customer interactions and collections activities
- Follow up proactively with customers to ensure timely and regular payments
- Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues
- Adhere to all relevant laws, regulations, and company policies during the collections process
- Meet or exceed assigned collection targets on a regular basis
More Info
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