Technical Service Executive / Service Engineer

Job Description

Role & responsibilities:

Provide after sales-service support to customers for our opearting room and CSSD products.
Installation and clinical application training for our products at site.
Perform scheduled preventive maintenance and AMC & CAMC of our products.
Maintain accurate records of all installation, service visits and service reports.
Address client queries related to equipment handling, performance, maintenance and escalate service needs to the concerned Service Manager if required.
Maintain good rapport and communication with hospital staff and end users.

Preferred candidate profile:

Diploma/B.E. in Biomedical/Electronics / Electrical Engineering or related field.
1-3 years of experience in servicing medical equipment (preferred).
Strong problem-solving and customer handling skills.
Willingness to travle extensively across assigned regions.
Basic computer knowledge (MS office, email communication)