Team Member

Job Description

What is a BSE Team Member?

A Team Member is a multi-skilled, cross-trained crew member who can handle any station in the store kitchen, counter, billing, cleaning — based on what the store needs at that moment. You are trained on everything and deployed where you are needed most.

Responsibilities — You will be trained and expected to:

Kitchen

Prepare and plate all menu items as per BSE SOP and quality standards

Follow Jain and Normal preparation protocols strictly — separate vessels, separate handling

Maintain mise en place and ensure kitchen is always stocked and ready

Follow FIFO and food safety standards at all times

Counter & Service

Greet every customer warmly — "Welcome to BSE!"

Take orders accurately — collect name, phone number, confirm Normal or Jain on every item

Suggest add-ons and beverages on every order

Serve food promptly and correctly to the right customer

Billing & Cash

Operate POS billing system accurately

Handle cash, UPI and card payments

Ensure cash drawer is balanced at opening and closing

Never skip confirming order before billing

Cleaning & Hygiene

Complete opening and closing cleaning checklists every shift

Keep counter, kitchen, dining area and equipment clean throughout the shift

Wash dishes and utensils as needed — no task is beneath anyone

Report equipment issues to manager immediately

Team & Discipline

Be on time, in uniform, every shift — no exceptions

Inform manager minimum 7 days in advance for any leave request

Support teammates during rush — step in wherever needed

Maintain a respectful, professional environment at all times **Role & responsibilities

Preferred candidate profile

Perks and benefits

More Info

Education