System Engineer

Job Description

(immediate opening)

Responsibilities:

Maintaining internal office systems and LAN setup along with ISO compliance.
Handle installation, setup, and configuration of office IT systems and software.
Maintain system updates, security patches, and antivirus solutions.
Monitor system performance and ensure data backup and recovery processes are in place.
Coordinate with vendors and internal teams for IT support and maintenance activities.
Maintaining CRM application.
Configure, customize, and maintain CRM based on business requirements (vTiger preferred but not necessary).
Troubleshoot CRM-related issues and provide timely support to users.
Collaborate with internal teams to identify process automation opportunities.
Troubleshoot hardware and software issues across systems.
Ensure IT infrastructure compliance and documentation.

Required Qualifications:

Bachelor s degree in Computer Science, Information Technology, or related field.
1 2 years of experience in system administration and CRM configuration (VTiger preferred).
Good understanding of CRM workflows, IT systems, and security practices.
Familiarity with software installation, network configurations, and antivirus management.
Strong troubleshooting and analytical skills.
Excellent communication and coordination abilities.