Supervisor
HDB Financial Services
- Posted: 3 months ago
- Openings: 10
- Applicants: 0
Job Description
:"
-
On-the-job Product Training of new joinees
-
Maintain MIS for Allocated Pool
-
Tracking Callers productivity
-
Inspire / motivate callers to achieve targets
-
Sending Pick-up files to FPRs
-
Co-ordinate with product field FPRs
-
Identifying critical cases and act accordingly
-
Prepare strategies for achieving Team targets
-
Coordinate with Collection agencies
-
Handling Escalation calls /agitated customers
-
Performance review of callers on daily weekly monthly basis
-
Plan for absenteeism in the team and ensure smooth work flow
-
Liaise between different departments
More Info
Education
Any Graduate
Not Disclosed
Required Skills
shift planning
Mechanical Engineering
Team Management
production
Team Handling
Pivot Table
VLOOKUP
Accounting
Contact Details
HDB Financial Services
+91 987654567
customer.escalations@hdbfs.com
Latest Job
Similar Jobs
- 1 years
- Mumbai
- 21 Hours
- 2 years
- Mumbai
- 21 Hours
- Fresher
- Mumbai
- 21 Hours
- Fresher
- Mumbai
- 21 Hours
- 1 years
- Mumbai
- 21 Hours
- Fresher
- Kolkata
- 21 Hours