Store / Floor Supervisor

Job Description

Central Machinery Plastic Products CMP is looking for Store / Floor Supervisor to join our dynamic team and embark on a rewarding career journey Key responsibilities include:

Overseeing the work of employees, providing direction and guidance as needed, and ensuring a high level of customer service



Scheduling and assigning tasks to employees, ensuring proper coverage during business hours



Resolving customer complaints and ensuring a positive customer experience



Monitoring employee performance and providing feedback to help improve their skills



Maintaining inventory levels and ordering supplies as needed



Ensuring compliance with company policies and procedures, as well as health and safety regulations



Developing and implementing plans to improve operational efficiency and customer satisfaction



Keeping up-to-date with changes in the industry and market trends



Performing other tasks as assigned by management

Qualifications:

Strong leadership and interpersonal skills, with the ability to motivate and manage a team



Excellent customer service skills, with the ability to resolve customer complaints and maintain a positive customer experience



Good communication and organizational skills, with attention to detail



Ability to work well under pressure and manage multiple tasks effectively



Familiarity with basic computer programs, such as Microsoft Office

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Education