Service Engineer
Shakti Hormann
- Posted: 5 months ago
- Openings: 10
- Applicants: 0
Job Description
- Timely execution of service calls
- Timely response & Updating and project status to HO, Customers
- Customer complaint resolution with Closure with RCA.
- KSP (Knowledge sharing Programme)- Conducting Installation / Trouble Shooting / Spares Selection training to SHPL / SP/ CP / Authorized Installation contractors.
- Regional After Sales Business as per KRA
- Closure of Warranty and Non-Warranty Tickets with in OTD
- Conducting the Performance Audit / Campaign for the supplied products
- Conversion of Spares / AMC Leads into order conversion.
- Achieve the Targeted after Sales Business inline to the organization goals.
- Minimize the QAR, Cost of Poor quality (FOC Supply)
- Conduct Product awareness seminars
Evaluation on process audit for the existing SP (Service partners) / AIC (Authorised Installation Contractor).
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Service Engineering
After sales support
field service
Sales Support
Servicing
Aftersales
Field
sales
Contact Details
Shakti Hormann
+91 987654567
sales@shaktihormann.com
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