Senior Manager Service Recovery

Green Leaf Consultants Kolkata

Posted: 18 hours ago
Openings: 10
Applicants: 0

Job Description

Frontend Sales Channels for

1.Complaint updates, escalation management and quality insights and drive collaboration with Sales Channels.

2.Reviewing and analysing complaints data, identifying process gaps, and driving corrective actions

More Info

Job Type: Full Time

Designation: o

Industry Type: Banking, Financial Services, and Insurance (BFSI)

Functional Area: Not Disclosed

Required Language: English

Required Gender: Not Disclosed

Education

Education Qualification: Any Graduate

Specialization: Not Disclosed

Required Skills

Data Analysis Service Operations Service Operations Management Service delivery management Customer service management Service management Analysis Service Recovery