Senior Manager -New Business Operations

Kotak Life Insurance

Posted: 3 months ago
Openings: 10
Applicants: 0

Job Description

Designation: - Senior Manager

Grade: - L4

Department: - New Business, Operation

Job Description:

- Understanding of insurance processes, operations standards, industry regulations.

- Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance

- Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals

- Conduct regular quality audits and implement corrective actions to address gaps

- Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with company policies and regulatory requirements

- Implement and monitor best practices to optimize workflow efficiency and service quality.

- To manage, mentor, motivate and lead team.

- Ability to priorities and manage multiple task efficiently.

- Excellent Verbal and written communication

Qualifications: