Senior Business Development Associate

Job Description

Business Development Associate
CarePal Money www.carepalmoney.com
CarePal Money is a healthcare-focused Lending Service Provider (LSP) offering patient-centric
financing solutions. In partnership with RBI-regulated entities/NBFCs, we provide flexible, pocket-
friendly EMIs to cover your healthcare needs. Our goal is to make elective medical treatments
accessible and affordable, ensuring transparency and customer satisfaction. Tech-enabled medical
lending platform offering instant patient financing solutions in partnership with top hospitals,
diagnostic centers, and clinics across India.
Role Overview:
We are seeking a dynamic and driven Business Development Associate to join our growing team in
Mumbai. You will be responsible for identifying and onboarding new healthcare partnersincluding
hospitals, clinics, and diagnostic centersand nurturing long-term relationships to drive patient loan
referrals and business growth.

Key Responsibilities:
Hospital Relationship Management




Build, maintain, and strengthen long-term relationships with hospital management, doctors,
finance departments, patient coordinators, and support staff.
Act as the primary point of contact for all hospital stakeholders regarding CarePal Money (patient
financing) and ImpactGuru (crowdfunding) offerings.
Conduct regular on-site visits to assigned hospitals ensure high visibility and recall for CarePal
Groups services.
Drive awareness of patient financing and crowdfunding solutions within the hospital
ecosystem through in-person meetings, standees, brochures, and staff training.
Patient Engagement & Lead Generation




Engage directly with patients and their families at the hospital premises to understand their
financial needs during medical emergencies.
Generate leads by identifying financially stressed patients and offering suitable solutions via
CarePal Money (instant medical loans) or ImpactGuru (medical crowdfunding).
Explain loan and crowdfunding eligibility, process, documentation, and benefits to
patients in a compassionate and empathetic manner.
Guide patients through the application processassist with documentation, form
submissions, and connect them with internal support teams for faster closures.

Conversion & Performance Tracking




Drive maximum patient referral volume from each hospital by building rapport and trust with
frontline medical staff and hospital coordinators.
Coordinate with internal telesales, credit, and operations teams to ensure swift
turnaround on leads and timely updates to patients.
Track daily leads, referrals, conversions, and disbursals to measure performance and identify
areas for improvement.
Share regular updates with reporting managers on referral pipeline status, conversion ratios,
and hospital-level activity metrics.
Mandatory Requirements:


Education: Graduate in any discipline (MBA preferred but not mandatory)
Experience: 1-5 years in business development, sales, or partnerships in healthcare, fintech,
insurance, or financial services





Languages: Fluency in English and Hindi is mandatory
Travel: Comfortable with regular local travel for partner meetings and field visits
Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools
SoftSkills: Strong interpersonal, communication, and relationship-building skills
Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced, target-
driven environment

More Info

Education