Sales Co-ordinator

Job Description

Sales Coordinator | Mandaala.com

Your Role: Client Service Executive || Sales Coordinator (Desk Role)

Type: Full-time role with exciting growth opportunities.

Location: Prabhadevi/Parel just a 5-minute walk from the station for an easy commute.

Working Days: Monday to Saturday (2nd 4th Saturday off - all sunday s off)

Your KRAs

• Reporting: Track and document the status and progress of each job to ensure timely updates and transparency.

• Delivery: Oversee the timely and accurate delivery of products or services to the customer.

• Dispatch Repo: Manage the logistics and documentation for dispatching goods, ensuring proper records are kept.

• Informing Customer: Communicate with the customer about job status, updates, and any changes to maintain engagement and satisfaction.

• Artwork Approval: Coordinate the review and approval process for artwork to ensure it meets customer specifications before production.

• Billing Part Done: Handle the invoicing process, including preparation and delivery of bills to ensure accurate and prompt payment.

• Responsible for coordination for each job process: Reporting, delivery, dispatch report, informing customer, artwork approval, billing part done.

• Proper training on CRM(Zoho) and accessing individual reports

• Thorough product knowledge and process training for clients assigned

• Cross training within the team

What Makes You a Great Fit

• Experience: A Go-Getter You have 1-3 years of experience in inside sales, business development, or pre-sales, ideally in SaaS, corporate merchandise, or B2B sales.

• A Natural Connector You thrive on building relationships with HR, Marketing, Admin VPs, and senior decision-makers, understanding their needs, and guiding them toward the right solutions.

• Solution-Selling Mindset You consult and solve problems. You understand how businesses operate and can tailor conversations to drive impact.

• Communication Persistence You re comfortable engaging with C-level executives, keeping momentum in conversations, and following up like a pro.

• A Target-Driven Closer Hitting goals isn t just an expectation it s what drives you. You have a track record of meeting or exceeding lead generation, SQL, and discovery meeting targets.

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