Revenue Operations Systems Analyst

Job Description

Job Summary

The Revenue Operations Systems Analyst owns configuration and optimization of the CPQ (RCA) system to enable accurate, efficient, and scalable deal execution across the QTC lifecycle, driving automated approvals, pricing consistency, and improved deal velocity through system-driven governance.

This role will work cross-functionally with Sales, Sales Operations, Business Systems / IT, Deal Desk, Finance, and Legal to align quoting, contracting, and billing processes.

Role Details

Title: Revenue Operations Systems Analyst (Draft)

Reports to: Director, Revenue Operations

Department: Revenue Operations

Key Duties

• Configure and maintain RCA system components, including product catalog (SKUs, bundles, attributes, and hierarchies), pricing rules, discount structures, and quote templates.
• Configure deal approval workflow routing, approval logic, and governance frameworks, including discount thresholds, deal size, complexity, and risk triggers within Salesforce RCA/CML
• Design and build reporting and dashboards using a combination of Salesforce native reporting tools/AI and PowerBI for purposes of tracking metrics and KPIs for the RevOps department
• Work with Business Systems / IT to hand off configurations of system components in order for deployment into PROD
• Enable efficient and scalable deal execution by implementing automated approval mechanisms (green zone) and ensuring speed, accuracy, and accountability across deal processing
• Translate business and revenue process requirements into scalable CPQ configurations and workflows aligned to Quote-to-Cash (QTC) standards and commercial KPIs
• Identify and implement opportunities to reduce manual effort, improve efficiency and streamline deal submission, approval, and execution processes and workflows.
• Ensure data integrity and consistency across RCA and CRM systems by defining and enforcing data standards, validation rules, and required fields
• Support audit, compliance, and governance requirements through system controls, approval tracking, and change history management
• Partner cross-functionally with Sales, Sales Ops, RevOps, Deal Desk, Finance, and Legal to align quoting, contracting, and billing processes
• Monitor routing efficiency, and approval cycle times, driving continuous improvement of deal workflows and outcomes in consultation with Deal Desk.
• Perform additional duties as required.

Key Competencies

• Innovation - Generates creative, solution-focused ideas that drive improvement and add value.
• Innovation - Challenges conventional thinking, learns from setbacks, and delivers enhanced outcomes.

More Info

Education