Recovery Executive
World Goods Marketplace
- Posted: 5 months ago
- Openings: 10
- Applicants: 0
Job Description
The Field Collection Executive is responsible for on-ground collection of overdue payments from customers by visiting assigned locations. The role focuses on timely recovery, customer interaction, negotiation, and ensuring collections are done in a professional, ethical, and compliant manner .
Key Responsibilities Field Collections - Visit customers as per assigned route plans for payment collection.
- Collect overdue payments (cash/cheque/online confirmation) as per company policy.
- Follow up on delinquent accounts and ensure resolution of pending dues.
- Explain outstanding amounts, due dates, and payment obligations clearly.
- Negotiate repayment plans or settlements within approved guidelines.
- Handle customer objections and disputes professionally.
- Manage assigned collection bucket (30+, 60+, 90+ days).
- Update visit outcomes, payment status, and customer feedback in the system.
- Identify high-risk or non-cooperative customers and escalate appropriately.
- Maintain accurate records of collections, receipts, and acknowledgements.
- Submit daily collection reports and visit summaries to the reporting manager.
- Ensure proper handover of collected payments as per process.
- Follow all legal, regulatory, and company guidelines during field visits.
- Maintain respectful behavior and avoid any coercive recovery practices.
- Ensure confidentiality of customer and financial information.
More Info
Education
Any Graduate
Not Disclosed
Required Skills
field collection executive
Payment collection
compliance
Finance
Legal
Field Collections
Recovery Executive
Management
Contact Details
World Goods Marketplace
+91 987654567
customercare@worldmarket.com
Latest Job
Similar Jobs
- 1 years
- Mumbai
- 19 Hours
- 2 years
- Mumbai
- 19 Hours
- Fresher
- Mumbai
- 19 Hours
- Fresher
- Mumbai
- 19 Hours
- 1 years
- Mumbai
- 19 Hours
- Fresher
- Kolkata
- 19 Hours