Receptionist - Front Desk/ Patient Care

Job Description

Urgently looking for Reception/ Front Desk Role/ Patient Care with Dr.Agarwals Eye Hospital for Mumbai (Vashi/ Chembur) Locations.

Below are the details -

Please share your resume on - divya.aaru@dragarwal.com/ Whats app - 8925330223

Reception Roles & Responsibilities: (Vashi and Chembur Branch)

(Freshers with good communication and presentable)

Coordination with all Departments (Internally / Externally).
Preparing Daily MIS.
Raising Indent for Branch based on the requirements.
Ensuring smooth patient flow.
Minimizing the patient time and process.
Coordinating with patients till they walk out.
Maintaining Registers in Consultation room and Investigation Room.
Maintaining employee attendance and monitoring staff leave and timings.
Arranging alternative staff and doctors while they are on leave.
Ensure smooth functioning of all healthcare operations in the assigned hospital.
Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
Attending patient Complaints of your zone & speaking to them personally.
Drive Standard Operating Procedures for service excellence.
Ensure smooth functioning of the assigned branch.
Tracking branch performance.
Focus on patient satisfaction and quality.

Patient Care Executive (Vashi and Chembur Branch)

Roles & Responsibilities: