Receptionist / Front Desk Executive - Phab

Job Description

About Phab

Phab is building a new-age protein snacking brand focused on making nutrition convenient, delicious and accessible. We are a fast-paced, growing organisation looking for energetic and customer-friendly professionals who can contribute to a positive workplace experience.

Role Overview

We are looking for a Receptionist / Front Desk Executive who will be the first point of contact for employees, visitors, candidates, vendors and other stakeholders visiting the office.

The ideal candidate should have a pleasant personality, excellent communication skills, a professional demeanour and strong organisational abilities.

Key Responsibilities

Front Desk & Visitor Management

• Manage the reception/front desk and ensure a welcoming experience for visitors.
• Greet and assist guests, candidates, clients and vendors professionally.
• Maintain visitor records and coordinate visitor access.
• Handle incoming calls and route them to the appropriate departments/persons.
• Receive and manage courier, postal and other office deliveries.
• Maintain records of incoming and outgoing couriers.

Office Administration

• Coordinate with housekeeping, security, maintenance and other facility vendors.
• Ensure the reception and common areas are maintained professionally.
• Monitor basic office supplies and coordinate replenishment with the Admin/HR team.
• Assist with meeting room bookings and meeting arrangements.
• Support internal events, employee engagement activities and office celebrations.
• Maintain basic administrative records and documentation.

Skills & Competencies

• Excellent verbal and written communication skills.
• Pleasant, confident and professional personality.
• Strong interpersonal and people-handling skills.
• Good organisational and time-management abilities.
• Basic knowledge of MS Office / Google Workspace.
• Ability to multitask and manage multiple requests simultaneously.
• Professional telephone etiquette.
• Attention to detail and a service-oriented approach.
• Ability to work in a fast-paced startup environment.

Qualification

• Graduate in any discipline preferred.
• Candidates with a diploma/certification in administration, hospitality or a related field may also be considered.

Experience

02 years of experience in:

• Front Desk / Reception
• Office Administration
• Hospitality
• Customer Service

Freshers with excellent communication skills and a professional personality may also be considered.

What We're Looking For

Someone who is:

• Warm & welcoming – creates a great first impression.
• Well-presented & professional – represents Phab positively.
• Proactive – doesn't wait to be told what needs to be done.
• Organised – keeps things running smoothly.
• People-friendly – comfortable interacting with employees and external stakeholders.
• Energetic – thrives in a young, fast-paced work environment.

Why Join Phab?

• Be part of a rapidly growing D2C/protein nutrition brand.
• Work in a young, energetic and collaborative environment.
• Opportunity to take ownership and learn across HR & administration.
• Exposure to a fast-paced startup environment with diverse responsibilities.

More Info

Education