Patient Care Executive

Job Description

Responsibilities:

Manage the complete patient journey from registration to follow-up.
Coordinate patient appointments and maintain an organized consultation schedule.
Conduct patient counselling regarding treatment plans, medications, and clinic protocols.
Maintain accurate patient records, case files, and treatment documentation.
Coordinate with doctors for case management and ensure smooth patient care.
Supervise dispatch of medicines.
Handle patient queries, concerns, and provide timely support.
Collect patient feedback and ensure a high-quality patient experience.
Perform regular feedback and follow-up calls to monitor patient progress and improve treatment adherence.
Maintain confidentiality of patient information and ensure proper documentation.
Coordinate with internal teams to ensure seamless clinic operations.
Assist with administrative tasks and day-to-day clinic management.