Operations Executive - Mumbai

Job Description

About Zippee:

Zippee is building Indias #1 Quick Commerce Logistics for consumer brands.
Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

Zippee is looking for energetic and qualified Operations Executives to join our Quick Commerce Operations team across Andheri, Mumbai
Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and were not for everyone.
This is an in-person role at our dark store, and you must be based near or in Andheri, Mumbai

Role & responsibilities:

Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Mumbai
Work closely with Zippee Clients (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
Help create a rockstar culture amongst the team to scale to profitability.

Benefits

Opportunity to be part of a tight-knit Rocketship passionate about empowering consumer brands in the quick commerce era.
Annual company retreat.
Steep learning curve, high ownership, and the chance to grow fast as we scale.