Manager Learning & Development

Job Description

• • Run needs analysis, competency mapping, and skill-gap diagnostics; convert into clear learning briefs and a prioritized roadmap.
  • Build role-wise learning journeys aligned to business priorities across entities.
  • Govern IDPs : templates, manager enablement, quality checks, review cadence, progress tracking.

• • Design and deliver leadership/manager workshops and development journeys.
  • Nurture HiPo talent via structured journeys, exposure/coaching coordination (as applicable), and readiness tracking.
  • Support Head L&D in strengthening the leadership pipeline through manager enablement and governance.

• • Own end-to-end program operations: scheduling, nominations, comms, logistics, and closure reporting.
  • Drive weekly execution cadence with L&D Coordinator; ensure stakeholder follow-ups and action closure.
  • Own training sponsorship ops: intake, eligibility, approvals coordination, documentation, and impact closure.

• • Govern Moodle LMS operations and learner experience; coordinate with IT via defined channels.
  • Build and govern department knowledge bases (SOPs, playbooks, FAQs, job aids) with owners and review cycles.
  • Maintain audit-ready evidence for mandatory/critical programs; ensure adherence to L&D policies/compliance needs.

• • Track adoption, completion, and effectiveness; publish actionable insights using LMS reports, HRMS Skills data, and Excel dashboards.
  • Run monthly reporting rhythm: mandatory status, engagement, outcomes, overdue escalations.
  • Drive internal L&D marketing: newsletters, campaigns, launch kits, nudges, manager toolkits.

• Educational qualifications - Bachelor s required; Master s in HR/OD + ISTD/IISDT preferred.
• Skills required - Hands-on Moodle (or equivalent) + strong Excel analytics/reporting discipline, Working knowledge of HRMS workflows (Skills module + comms/newsletters), Strong facilitation for leadership workshops; facilitation/ID certifications preferred.
• Experience in yrs - 5 7 years in L&D (fintech/BFSI/tech preferred); strong multi-function, fast-paced exposure. Proven ownership of learning roadmap execution, governance, and stakeholder influence (without authority).

• Exceptional communication + executive presence; strong diagnosis-to-decision capability.
• Confident facilitator and program host with high energy and professionalism.
• Tech-savvy, process-driven builder of repeatable systems, governance, and dashboards.
• Adoption-first mindset: internal marketing, storytelling, nudges, and manager enablement.
• High ownership and bias for closure; strong collaboration with Instructional Designer for a reliable content pipeline.

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