Manager-Client Retention

Job Description

Job Title: Manager Client Retention

Department: Client Retention Team

Reports To: Manager

Work Location: Turbhe, Navi Mumbai

Desired Work Experience: 5-7 Years

Job Type: Full - Time

Fixed CTC: 4.50 LPA-7.5 LPA

About Us:
At Envision Next, we are revolutionizing the real estate industry by offering innovative solutions to developers that streamline their entire real estate life cycle. Originating from RERA consulting, we have grown into a dynamic organization that collaborates with top experts in advisory, legal, financial services, and technology. Our mission is to advance the industry through forward-thinking strategies and cutting-edge technology, setting new benchmarks and shaping the future of real estate excellence.

Recognized as a Great Place to Work for the second consecutive year 2025 - 2026, we are dedicated to fostering a positive and dynamic work environment where our team thrives. Our commitment to innovation and client satisfaction drives us to continually push boundaries, enabling a more secure, sustainable, and prosperous future for real
estate.

At Envision Next, we're not just building systems; we're building the future of real estate. We invite you to join us on this transformative journey. Let's shape a more secure, sustainable, and prosperous tomorrow together.

Our company website link: www.envisionnext.in

Why Join Us:

• Work with one of India's leading RERA consulting organization
• Access to Maharashtra's most influential developer network and the credibility of a platform they already trust
• Structured onboarding, dedicated mentorship.
• Great Place to Work certified organization (2025-2026)
• Performance-linked incentive structure with merit-based growth

Job Description:
The Manager will independently handle a portfolio of real estate developer clients, ensuring end-to-end compliance management and high-quality client servicing. The role demands strong domain knowledge, ownership, and client management capability.

• Manage a portfolio of developer clients as the primary point of contact
• Understand project structures, approvals, financials, and regulatory requirements
• Oversee RERA compliances including registration, extension, and updates
• Lead coordination between internal teams and ensure timely delivery
• Conduct client meetings and provide advisory support
• Monitor project compliance status and resolve issues proactively
• Guide and support Associates in execution

Key Performance Indicators (KPIS):

• Timely and accurate completion of compliance deliverables
• Client satisfaction and retention
• Efficiency in handling multiple client portfolios
• Quality of advisory and issue resolution
• Team productivity and task management

Skills & Competencies:

• Fundamental understanding of real estate
• Excellent client management and communication skills
• Analytical thinking and problem-solving ability
• Strong coordination and multitasking capability
• Team handling and mentoring skills

• Behavioural Attributes:
  
• Leadership mindset with ownership
• Solution-oriented and proactive
• Strong decision-making ability
• Ability to handle pressure and deadlines
• Professional client-facing approach

Additional Information:

• Role involves managing multiple clients and projects simultaneously
• Requires regular client interaction and advisory discussions
• Key role in ensuring service quality and delivery

Qualifications & Experience:

• Bachelor's degree (Masters preferred)
• 5-7 years of experience in real estate / consulting / compliance
• Strong exposure to Client / Account Management

What we offer:

Comprehensive structured onboarding: sales methodology, CRM training, RERA fundamentals, and service portfolio
Access to industry workshops/seminars (if required), including MahaRERA training
Direct mentorship from experienced real estate consulting professionals
Great Place to Work certified culture (2025-2026) and inclusive, ethical, and growth-driven

Company Culture:
We uphold a strong ethical foundation built on professionalism, transparency, and mutual respect. By fostering a culture of trust and collaboration, we empower every individual to contribute meaningfully to our collective success.
At Envision Next, we are not just building systems - we are shaping the future of real estate.

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