Kronos Service Delivery Manager
DOT1 Solutions
- Posted: 1 year ago
- Openings: 10
- Applicants: 0
Job Description
Dot1 Solutions is looking for Kronos Service Delivery Manager to join our dynamic team and embark on a rewarding career journey Maintain accurate and up-to-date documentation of service delivery processes and procedures. Monitor and report on key performance indicators (KPIs) and service level metrics to ensure that service delivery performance is meeting or exceeding SLAs and SLOs. Develop and maintain effective communication channels with customers or clients to provide timely updates on service delivery issues, status, and progress. Identify areas for improvement in the service delivery process. Provide leadership and guidance to the service delivery team, including training, mentoring, and performance management.The ideal Service Delivery Manager should possess strong communication, leadership, and problem-solving skills..More Info
Education
Any Graduate
Not Disclosed
Required Skills
Project Management
Operations management
KPI
Documentation
Change management
People management skills
Service delivery
Incident management
Contact Details
DOT1 Solutions
+91 987654567
info@dot1.in
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