IT Service Management (ITSM) / Technology Risk Specialist
Euclid Innovations
- Posted: 5 months ago
- Openings: 10
- Applicants: 0
Job Description
Exp: 5-7 Years
Location : Mumbai
Key Skills (Mandatory / Core)
- IT Service Management (ITSM)
- Incident Management / Major Incident Management (MIM)
- Problem Management & Root Cause Analysis (RCA)
- Change Management & Change Advisory Board (CAB) experience
- Configuration Management Database (CMDB)
- IT Governance & Risk Monitoring
- SLA Management & Escalation Handling
- ServiceNow, Jira Service Management
- SolarWinds, SCOM, Grafana
- Microsoft Excel, PowerPoint, Word, Teams, SharePoint
- Process Improvement & Documentation
Key Skills (Optional / Desired / Bonus)
- Agile methodology knowledge
- Data visualization tools (Power BI, Tableau)
- Snowflake or other data platforms
- Team leadership & cross-functional collaboration
- Audit trail creation & compliance documentation
More Info
Education
Any Graduate
Not Disclosed
Required Skills
It Service Management
ITSM
ITIL
Risk Management
Change management
Escalation Management
ServiceNow
Cab
Contact Details
Euclid Innovations
+91 987654567
info@euclidinnovations.com
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