IT Customer Support Representative | Thane
TP
- Posted: 3 months ago
- Openings: 10
- Applicants: 0
Job Description
Job description
IT Customer Support Executive (Voice Process)
Location: Malad
Process: Personal Systems (PS) Voice Support
Role Overview:
We are hiring Customer Support Executives to handle voice-based technical support for customers. The role involves assisting users with queries related to personal systems and providing troubleshooting solutions.
Key Responsibilities:
- Handle inbound customer calls related to personal systems and printers
- Diagnose and troubleshoot technical issues efficiently
- Provide step-by-step solutions and guidance to customers
- Ensure high levels of customer satisfaction through effective communication
- Maintain accurate records of customer interactions
Job Details:
- Line of Business (LOB): PC (Personal Systems)
- Work Type: B&M (Work from Office)
Compensation:
- CTC: 21,000 take-home per month
- Performance Bonus: 18,000
Work Schedule:
- Working Days: 6 days a week
- Weekly Off: 1 rotational off
- Shift Timing: Between 9:00 AM 9:00 PM (Any 9-hour shift)
Interested Candidates can share Resume/CV at:
Kanika Bedi
9911179666 | kanika.bedi@teleperformance.com
More Info
Education
Any Graduate
Not Disclosed
Required Skills
IT Support
System support
Troubleshooting
Helpdesk
IT helpdesk
laptop Support
Windows Troubleshooting
Network Support
Contact Details
TP
+91 987654567
tplink@finnpartners.com
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