Implementation Engineer DataOps

The Work

Today, we re focused on the most impactful aspects of DataOps: observability and lineage.

Most teams still discover data outages duplicated, missing, and unexpected data after they

impact application features, dashboards, ML models, and ultimately their stakeholders. We re

building a data observability platform to monitor their data content and alert them early so they can triage and respond instantly.

We are looking for Software developers and Team lead to be a part of the engineering team for Bigeye. The engineering team will work on Bigeye implementation with clients.

What you ll be doing

Meet with customers to understand how they will be deploying and configuring the Bigeye solution

Guide customer implementations, especially as it relates to connectivity to their internal systems

Debugging and diagnosing issues that arise during implementation to help customers

successfully connect Bigeye s connectors to their systems

Document what customers are looking to do, keep track of outstanding issues, and

escalate where appropriate

Guiding customers on selecting and deploying the right agent types for their use case.

Make minor fixes to the connector framework to unblock yourself during customer

implementations

Edit and maintain agent configuration files (bigeye_agent.yml) and troubleshoot connector validation failures during customer onboarding."

What prior knowledge you will need

Python primarily along with Java

Docker

Kubernetes

Linux, especially CLI-based tooling

AWS

REST APIs

YAML configuration proficiency

Connecting to various data systems and tools - familiarity with enterprise BI and ETL ecosystems

What You Bring

4+ years of experience in Python, Java, or another modern language for software development positions and 8+ years for Team lead positions

Experience working in a technical customer-facing role, assisting users of various abilities implement software successfully

Experience working with databases, ETL tools, BI tools, especially as it relates to user and permission management

Proven track record of diagnosing and debugging issues within a customer s environment

Networking troubleshooting (proxies, firewalls, TLS/certificate issues) and secrets management familiarity

Clear and straightforward communication

Required Skills