Immediate Opportunity For ERP Customer Support Executive

Greytrix

Posted: 4 months ago
Openings: 10
Applicants: 0

Job Description

Hey Greetings from Greytrix!!

Key Accountabilities:

Work with clients on implementations of the financial ERP or HRMS application, for example to: Define and document client requirements, Draft and agree project plans and fee quotes, Manage and provide professional services for implementation of the software as required during the entire project lifecycle from scoping the client's requirements, reconciling returns and other filings, report customizations, through to rolling out the solution to end users and providing post-implementation support, Provide training for users of the software and develop training materials

Provide input into the sales process

providing inputs and preparing of RFPs or Bid proposals

Maintain regular communication with implementation manager and product teams to discuss support issues and feature requests.

Independently handling Accounts and also managing a Team

Reporting on Project

Responsibility for others (direct/indirect):

Direct reports, however there is likely to be a requirement to review others' work and provide feedback.

Qualifications, Knowledge and Experience

Sage X3 experience will be preferred not mandatory

- Essential - Experience of completing/ reviewing inputs done by team/clients

- Working knowledge of a variety of different tax systems

- Good project management, training and communication skills