Front Office Executive

Job Description

We are looking for a smart, well-groomed and professional Front Office Executive who will be the first point of contact for our B2B clients, retail customers, and vendors. The candidate will manage front desk operations, visitor coordination, call handling, and basic administrative support to ensure smooth office functioning.

Key Responsibilities

1 Visitor & Client Management

• Warmly welcome B2B clients, retail customers, and vendors.
  
• Greet professionally:
  Good Morning/Afternoon, Welcome to Pretty Women, How may I assist you?”
  
• Offer water and basic assistance.
  
• Guide clients to the concerned sales executive.
  
• Maintain visitor logbook (especially for B2B buyers).
  
• Ensure proper assistance is provided to every walk-in customer.
  

2 Call Management

• Answer incoming calls in a professional manner.
  “Good Morning, Pretty Women, This is (Name), How may I assist you?”
  
• Handle basic inquiries or transfer calls to relevant departments.
  
• Take accurate messages and inform concerned staff promptly.
  

3 Administrative Support

• Assist with basic paperwork, invoicing coordination, courier tracking.
  
• Maintain record of daily walk-ins and retail inquiries.
  
• Handle incoming & outgoing couriers/mails.
  
• Order and manage office supplies.
  
• Ensure reception and meeting areas are clean and organized after customer visits.
  

4 Sales & Internal Coordination

• Inform sales staff immediately upon customer arrival.
  
• Coordinate scheduled B2B meetings.
  
• Guide retail customers to the appropriate salesperson.
  
• Support sales team with basic documentation if required.
  

5 Brand Representation

• Be the face of the brand — polite, confident, and knowledgeable.
  
• Maintain professional grooming and presentation.
  
• Create a welcoming and organized office environment.
  

Required Skills

• Good communication skills (Hindi & English)
  
• Pleasant personality & well-groomed
  
• Basic computer knowledge (MS Excel, WhatsApp, Email)
  
• Ability to handle multiple tasks
  
• Experience in retail/garment industry preferredRole & responsibilities

Preferred candidate profile

More Info

Education