Front Office Executive
OYO
- Posted: 5 days ago
- Openings: 10
- Applicants: 0
Job Description
Role & responsibilities
- Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests
- Identify gaps and conduct necessary staff training regularly
- Ensure adherence to Company SOPs & compliance policies, as applicable
- Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions
- Drive guest experience, and handle escalations through stakeholder management
- Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary
- Ensure Daybook adoption for operations management
Preferred candidate profile
- Excellent communication & interpersonal skills
- Strong command over English and resp. regional language
- Proficiency in using industry relevantsoftware and computer applications
- In-depth knowledge of industry best practices, standards & safety regulation
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Front Desk
Reception
receptionist activities
Front Office Operations
Front Office Management
Guest Relations
Office management
Front
Contact Details
OYO
+91 987654567
guestsupport.na@oyorooms.com
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