Front desk

Job Description

JOB DETAILS
Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
FUNCTIONAL AREA
Hotel Industry Recruitment Agency in Mumbai, Hotel Industry Placement Agency in Mumbai, Best Hotel Recruitment Agency in Mumbai, Top Hotel Recruitment Agency in Mumbai, hotel management, receptionist, front desk, hotel industry, Customer relationship, customer service, management, manager,

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Education