Front Desk Executive

Job Description

Key Responsibilities
1. Front Office & Reception Management
• Manage the front desk and act as the first point of contact for visitors, guests, and employees.
• Welcome and assist visitors professionally while ensuring proper visitor registration and access procedures.
• Maintain a well-organized and presentable reception area at all times.
2. Facility Management Coordination
• Coordinate with internal teams and vendors for smooth day-to-day facility operations.
• Report and follow up on facility maintenance issues related to housekeeping, electrical, HVAC, and office infrastructure.
• Support in coordination with facility service providers and vendors.
3. International & Domestic Courier Management
• Handle all incoming and outgoing international and domestic courier shipments.
• Maintain proper records for courier dispatch and receipt.
• Coordinate with courier vendors for timely deliveries and tracking.
4. Meeting Room Management
• Manage scheduling and booking of meeting rooms.
• Ensure meeting rooms are prepared in advance with required arrangements such as seating, stationery, and AV equipment.
• Coordinate refreshments and hospitality requirements for meetings when required.
5. International Visitor & Delegation Handling
• Coordinate arrangements for international visitors, business delegations, and senior management guests.
• Provide professional hospitality support including visitor assistance, meeting coordination, and office guidance.
• Work closely with internal teams to ensure smooth execution of visitor schedules.
6. EPBX / Telephone Management
• Manage incoming and outgoing calls through the EPBX system.
• Transfer calls to relevant departments and ensure professional telephone etiquette.
• Maintain updated contact directories and communication records.
7. Administrative & Hospitality Support
• Provide administrative support to the Admin / Facility team.
• Assist in coordination of office events, meetings, and internal activities.
• Ensure high standards of professionalism and hospitality aligned with corporate office requirements. Role & responsibilities

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