Export Sales Manager

Job Description

Department

International Sales / Export Division

Job Purpose

To drive international revenue growth by identifying global market opportunities, managing export customers, executing sales strategies, and ensuring smooth export operations while maintaining compliance with international trade regulations.

Key Responsibilities

1. International Market Development

• Identify new export markets, distributors, wholesalers, and B2B customers.
• Conduct market research on pricing, competition, and product demand.
• Develop region-wise sales strategies (Africa, Middle East, LATAM, Southeast Asia, etc.).

2. Customer Acquisition & Relationship Management

• Generate leads through online platforms, trade portals, exhibitions, and networking.
• Manage communication with overseas buyers via email, calls, and virtual meetings.
• Build long-term relationships with importers, distributors, and key accounts.
• Travel Overseas for Customer Meet.

3. Sales Execution & Revenue Growth

• Prepare quotations, proforma invoices, and negotiate pricing & terms.
• Achieve monthly, quarterly, and annual export sales targets.
• Coordinate with production, logistics, and finance to ensure timely order execution.

6. Reporting & Analysis

• Maintain sales dashboards, pipeline reports, and customer databases.
• Analyse sales performance by region, product, and customer.
• Provide weekly and monthly MIS reports to management.

7. After-Sales Support

• Resolve customer complaints related to quality, delivery, or documentation.
• Maintain high customer satisfaction and repeat business.

Skills & Competencies Required

• Strong communication and negotiation skills
• Market research capability
• CRM and MS Excel proficiency
• Understanding of international trade regulations
• Ability to work with cross-functional teams
• Cultural awareness and adaptability

Qualification & Experience

• MBA (International Business, Marketing)
• 58 years of experience in export sales – Asst Manager Export Sales..
• Experience in specific industries (Stationery, FMCG, manufacturing, etc.)

More Info

Education