Engineer - Technical Support (Linux/Network Administration)

Job Description

Technical Troubleshooting: Diagnose and resolve technical issues related to Linux operating systems, network connectivity, hardware, and software
System Administration: Configure and manage Linux-based servers, including installation, maintenance, updates, and security patches
Network Configuration: Set up and manage network infrastructure, including routers, switches, firewalls, and VPNs
Performance Optimization: Monitor system and network performance, identifying bottlenecks and implementing optimizations for improved efficiency
Security: Implement and maintain security measures for Linux systems and network components, including user access control and firewall settings
Documentation: Create and maintain technical documentation, including network diagrams, system configurations, and troubleshooting guides
User Support: Provide technical assistance to end-users, addressing inquiries, resolving issues, and offering guidance on system usage