Educational Counsellor / Business Development Executive

Job Description

• Counsel students and professionals regarding available courses, certifications, career opportunities, and learning paths.
• Understand student backgrounds, career goals, and skill gaps to recommend suitable programs.
• Provide accurate information about course structure, fees, duration, placements, and certifications.
• Conduct one-on-one counselling sessions through calls, video meetings, walk-ins, and webinars.
• Build trust and maintain long-term relationships with students and parents.

• Handle inbound and outbound student enquiries efficiently.
• Follow up with prospective students through calls, WhatsApp, SMS, and emails.
• Convert leads into successful admissions by effective counselling and relationship management.
• Maintain daily lead tracking and admission reports in CRM/software.
• Achieve monthly admission and counselling targets.

• Coordinate with academic, placement, and operations teams for smooth onboarding.
• Assist students with enrollment, documentation, fee collection, and batch scheduling.
• Resolve student queries and provide continuous support during the admission process.
• Ensure high student satisfaction and positive learning experience.

• Support seminars, workshops, webinars, and career guidance events.
• Participate in educational fairs and promotional activities.
• Generate referrals through existing students and networking.

• Excellent verbal and written communication skills.
• Strong counselling and convincing abilities.
• Good listening and problem-solving skills.
• Positive attitude with student-centric approach.
• Ability to handle pressure and achieve targets.
• Basic knowledge of MS Excel, Google Sheets, and CRM tools.
• Strong follow-up and relationship management skills.

• Graduated in any discipline.
• An MBA/Marketing background is an added advantage.
• Experience in EdTech, Training Institute, Coaching Center, or Education Industry preferred.
• Freshers with strong communication and presentation skills may also apply.

• Number of student counselling sessions conducted
• Lead-to-admission conversion ratio
• Monthly admission targets achieved
• Student satisfaction and retention
• Follow-up effectiveness
• Revenue generated through admissions

More Info

Education