Ecommerce Manager

Job Description

Job Description: E-commerce Manager

About the Role

We are looking for a highly operational and commercially driven E-commerce & Digital Commerce Manager to own the day-to-day management and optimization of our D2C website, quick commerce platforms, and marketplace channels.

In this role, you will be the custodian of the online customer journey across platformsensuring seamless execution, strong visibility, and high conversion. You will work closely with Brand, Performance Marketing, and Planning teams to maximize traffic, conversion rates, and overall digital revenue.

Key Responsibilities

Storefront & Channel Management

• Own end-to-end management of the D2C website (e.g., Shopify, Magento)
• Manage and optimize presence across marketplaces (Amazon, Flipkart, etc.) and quick commerce platforms (Blinkit, Zepto, Instamart, etc.)
• Ensure a premium, consistent, and high-speed user experience across all channels

Catalog & Listing Optimization

• Manage SKU uploads, listings, and merchandising across all platforms
• Ensure accurate pricing, attributes, and high-quality imagery across D2C, marketplaces, and quick commerce
• Adapt content and listings based on platform-specific requirements and algorithms

Conversion Rate Optimization (CRO)

• Analyze user behavior, funnel drop-offs, and platform analytics
• Execute A/B tests across website journeys and continuously optimize conversion rates and AOV
• Improve discoverability and conversion on marketplace and quick commerce platforms

Promotional & Campaign Execution

• Coordinate with Marketing and Buying teams to execute campaigns, platform deals, and seasonal promotions
• Ensure correct discounting, visibility, and inventory readiness across all channels
• Manage platform-specific levers like sponsored listings, deals, and visibility boosts

Cross-Selling & Basket Building

• Implement cross-sell and upsell strategies across D2C and marketplaces
• Optimize bundling and recommendations to drive higher basket size and repeat purchases

Inventory & Demand Alignment

• Work closely with Demand Planning to ensure real-time inventory sync across all platforms
• Minimize stock-outs and overstock situations, especially for high-velocity quick commerce channels

Cross-Functional Collaboration

• Align with Performance Marketing on landing pages and campaign funnels
• Work with Content/Creative teams to ensure high-quality, consistent brand representation across channels

Qualifications

Experience

• 5+ years of experience in e-commerce, D2C, marketplace, or quick commerce management
• Experience scaling consumer brands

Platform Expertise

• Strong hands-on experience with Shopify (Shopify Plus preferred) or similar platforms
• Experience managing Amazon, Flipkart, and quick commerce platforms (Blinkit, Zepto, Instamart)

Technical & Analytical Skills

• Proficiency in Google Analytics (GA4) and A/B testing tools (Optimizely, VWO, etc.)
• Strong data orientation with ability to translate insights into action
• Basic HTML/CSS knowledge is a plus

UX & Consumer Understanding

• Strong understanding of digital consumer behavior across D2C and marketplace ecosystems
• Ability to improve UX, discoverability, and conversion

Traits

• Highly organized and execution-focused
• Commercially driven with strong ownership mindset
• Proactive problem solver in a fast-paced environmen

More Info

Education