Desktop Support Engineer L1
Dixit Infotech Services
- Posted: 4 months ago
- Openings: 10
- Applicants: 0
Job Description
- Provide IT Technical Support to IT End Users.
- Support Knowledge and Experience on Desktop, Laptop, Printer, Software, Projector, CCTV, LAN, Internet etc.
- Basic hardware troubleshoot of Desktop.Laptop, Printer, UPS, Projector, Accessories etc.
- Installation, Configuration, Setup of Desktop, Laptop with Windows 10 or 11 OS and with other productivity Software.
- Installation, Configuration, Traboulshoot of Network/Standalone Printer.
- Insallation, Configuration, Support of other software like O365, AV Software, PDF Software, AutoCAD Software, MS Prjoject Software etc.
- Configuration and setup of MS Outlook, Onedrive.
- Remote desktop support.
- Basic Trouble Shooting on LAN & WAN Network Related Issue
- Basic Support on CCTV System
- Checking of Data Backup system
- Call Log with OEM / Service Provider/ Vendor and Followup for any Hardware or Software or Service related issues.
- Basic Support on VC System like TEAMS, Zoom etc.
- IT Documentation like, Maintenance of Software List, Maintenance of IT Inventory, Maintenance of different IT Hardware
- Co-ordinate with corporate IT Team and Escalate complex issues to higher-level support teams as needed
- Daily Call Activity Log
- Good Communication and collaboration skill.
More Info
Education
Any Graduate
Not Disclosed
Required Skills
backup
OS Installation
wan
Configuration
IT hardware
Hardware Support
MS Outlook
Remote
Contact Details
Dixit Infotech Services
+91 987654567
sales@dixitindia.com
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