Customer Support Executive
Online Munim
- Posted: 1 month ago
- Openings: 10
- Applicants: 0
Job Description
Online Munim is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Bpo
Customer Relationship
Customer Service
Customer complaints
Team Handling
Customer care
Training
Customer Support
Contact Details
Online Munim
+91 987654567
support@omunim.com
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