Customer Support Executive - Inbound Process

Apex One

  • Posted: 3 weeks ago
  • Openings: 10
  • Applicants: 0

Job Description

  • Process: CIBIL DA (Data Acquisition) Inbound Process
  • Shift: 9:30 AM 6:30 PM
  • Week Off: Fixed Sunday
  • Qualification: Graduate (Mandatory)
  • Experience: Minimum 6 months in Inbound/Outbound process
  • Requirement: Excellent communication skills
  • Age Limit: Up to 35 years

Roles and Responsibility

  • Handle inbound customer calls, emails, and chats to resolvetheir queries and concerns professionally.
  • Provide timely and accurate information about products orservices to customers.
  • Resolve customer complaints and issues efficiently andcourteously.
  • Collaborate with internal teams to enhance customer experienceand satisfaction.
  • Maintain high product knowledge to effectively supportcustomers.
  • Meet or exceed performance targets set by the company.


More Info

Full Time
o
ITES / BPO
Not Disclosed
English
Not Disclosed

Education

Any Graduate
Not Disclosed

Required Skills

Customer Support Inbound Process chat support inbound calling communication skills Email support Outbound Calling Email

Contact Details

Apex One
+91 987654567
info@apex.one
  • ExperienceFresher
  • Salary Above 10 LAKHS ANNUALLY
  • Location for Hiring Mumbai
  • Apply Now
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