Customer Service Executive
Laxmii Forex
- Posted: 1 year ago
- Openings: 10
- Applicants: 0
Job Description
Laxmii Forex is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issuesMore Info
Education
Any Graduate
Not Disclosed
Required Skills
Customer Relationship
Customer Service
Customer complaints
Customer care
customer interaction
Upsell
Sales process
sales
Contact Details
Not Disclosed
Not Disclosed
Not Disclosed
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