Customer Service Executive

3i Infotech

Posted: 3 months ago
Openings: 10
Applicants: 0

Job Description

Dear Candidate,

We are looking for dynamic and customer-focused professionals to join our team for a leading utility client!

Role: Customer Service Executive (Inbound)

Qualification: Graduate Freshers or HSC with Experience

Languages: English, Marathi, & Hindi (Mandatory)

Key Responsibilities:

* Handle customer queries, complaints & service requests
* Deliver professional and timely resolutions
* Work on CRM tools (Salesforce/SAP)
* Maintain accurate call logs and reports
* No Sales No Targets No Pressure

What We’re Looking For:

* Good communication skills
* Customer-first attitude
* Ability to work in a 24x7 rotational shift environment
* Pure Day shift for females , rotational for males.

Location: Vashi -Navi Mumbai
*Interested candidates can come for F2F interviews : *
**Venue - 3i-Infotech Ltd, Tower No.5, 4th Floor, International Infotech Park, Vashi Navi Mumbai - 400 703.
Interview Days - Mon - Fri (11 - 4pm)

Package – 2.40-2.60 LPA

Our USP:

- PF , ESIC
- No Sales Target job
- Salary every 1st of month
- Chance to work for Public Listed company
- 35 year old company
- New process so lot of growth opportunities