Customer Relation Management Executive

Jeebr Internet Services

Posted: 2 months ago
Openings: 10
Applicants: 0

Job Description

We are looking for a highly skilled and experienced Customer Relation Management Executive to join our team in Mumbai. The ideal candidate should have 5 years of experience in customer relation management.

Roles and Responsibility

Develop and implement effective customer relationship strategies to enhance customer satisfaction.

Build and maintain strong relationships with customers through regular communication and feedback.

Identify and resolve customer complaints professionally and promptly.

Collaborate with internal teams to improve overall customer experience.

Analyze customer data to identify trends and areas for improvement.

Provide excellent customer service to ensure high levels of customer loyalty.

Job Requirements

Any graduate degree from a recognized university.

Proven experience in customer relation management or a related field.

Excellent communication, interpersonal, and problem-solving skills.

Ability to work in a fast-paced environment and meet deadlines.

Strong analytical and organizational skills with attention to detail.

Experience working with CRM software and systems is an added advantage.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.