Customer Care Executive
Lexicon Group
- Posted: 1 year ago
- Openings: 10
- Applicants: 0
Job Description
Roles and Responsibilities Handle customer complaints professionally, ensuring timely resolution and high levels of client satisfaction. Provide excellent after-sales service to customers, resolving queries and issues promptly. Manage customer relationships effectively, building strong rapport with clients through regular communication. Ensure seamless execution of customer management processes, maintaining accurate records and updates. Identify opportunities for upselling and cross-selling products or services based on customer needs. Desired Candidate Profile 3-5 years of experience in a similar role within the furniture & furnishing industry. Excellent English language skills (written and spoken) with ability to communicate clearly over phone calls. Strong problem-solving skills with attention to detail and analytical thinking.More Info
Education
Any Graduate
Not Disclosed
Required Skills
Customer Relationship
Customer Support
Customer care
Customer complaints
Customer Handling
Customer Service
Solving Queries
After sales service
Contact Details
Not Disclosed
Not Disclosed
Not Disclosed
Latest Job
Similar Jobs
- 4 years
- Hyderabad
- 1 Year
- Fresher
- Bengaluru
- 1 Year
- Fresher
- Bengaluru
- 1 Year
- Fresher
- Mumbai
- 1 Year
- Fresher
- Kolkata
- 1 Year
- 2 years
- Kolkata
- 1 Year