Customer Care Executive @Mumbai

Job Description

Hii Jobseekers Greetings from Shiningstars WE ARE HAVING A CUSTOMER CARE EXECUTIVE FOR MUMBAI LOCATION FOR CUSTOMER CARE EXEUTIVE Location - Malad Requirement - Gradaute/UG + Fresher/Experience can apply who are fluent in below langauages Language Requirement - English +Any Tamil, Kannada,Telugu, Malyalam candiadtes can apply Salary - Fresher - Upto 3 LPA + Performanaced based Incentives Experience - Upto 4 LPA (Depends upon the process) + Performanaced based Incentives Roles and Responsibility - They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. Analyzing and reporting customer data to devise new strategies or update the existing ones Communicating with them through various omnichannel channels, including email, social media, phone, or SMS Make appointments that fit into the schedule of the client and the customer. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. How to apply - To know more about profile or to get your interview aligned please connect with me over - 9580746603. In case your call is missed you can drop your resume over the same number.

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