Consultant / Senior Consultant - Hotel Operations

Job Description

Role & responsibilities

Handle end-to-end hotel reservations for corporate clients.
Manage hotel bookings, amendments, cancellations & re-bookings.
Source and compare hotel rates, availability & policies.
Coordinate with hotels, suppliers and corporate clients.
Handle special requests, escalations and last-minute requirements.
Ensure timely confirmations and excellent customer service.
Coordinate with the relevant stakeholders for billing, invoicing, deposits, refunds, and payment-related matters.

Preferred candidate profile

Experienced in Hotel Reservations / Corporate Travel / TMC
Strong knowledge of hotel booking processes and portals/GDS.
Good communication, negotiation and coordination skills.
Experience handling corporate clients is preferred

Interested candidates or professionals with relevant references are encouraged to share their updated resume at careers@riya.travel